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200 Years of Combined Experience in Education & Training 1800 961 980info@caqa.com.au
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Our Services

Empowering education through expertise.

A comprehensive portfolio of professional development services for the education and training sector, and for every industry beyond it. Built on deep industry knowledge, regulatory expertise and a commitment to continuous improvement, with over 200 years of combined experience within our team and more than a decade of delivering quality training across Australia and internationally.

Who we serve

Designed for the whole sector

Registered Training Organisations, Higher Education Providers, TAFE institutions, community education providers, independent consultants, compliance managers, trainers, assessors, academic support staff and sector leaders. Each session, resource and workshop is carefully crafted to reflect the latest industry trends, regulatory requirements and learner engagement strategies.

Service 01

Professional Development Sessions

Targeted PD sessions that enhance skills, build knowledge and ensure professional and regulatory currency. Available in multiple formats - live webinars, face-to-face workshops, on-demand courses and blended delivery - and led by subject matter experts with real-world experience in VET, higher education, government policy and quality assurance.

  • ASQA and TEQSA compliance updates
  • Training and assessment strategies
  • Language, Literacy and Numeracy (LLN) integration
  • Foundation and digital skills development
  • Student support and engagement
  • Curriculum design and validation
  • Industry currency and workplace relevance
  • Risk management in education settings
  • Continuous improvement practices
Enquire about this service

At a glance

  • ASQA and TEQSA compliance updates
  • Training and assessment strategies
  • Language, Literacy and Numeracy (LLN) integration
  • Foundation and digital skills development
  • Student support and engagement
  • Curriculum design and validation
  • Industry currency and workplace relevance
  • Risk management in education settings
  • Continuous improvement practices
Service 02

Live Webinars

Our webinar series is one of the most popular modes of engagement for education professionals. CAQA Skills hosts weekly and monthly live webinars featuring renowned speakers, compliance experts and sector leaders. Topics are timely, relevant and responsive to the changing regulatory landscape. Popular themes include preparing for ASQA audits, managing non-compliances, designing compliant assessment tools, supporting diverse learners, emerging technologies in VET and building inclusive learning environments.

  • Expert-led sessions with interactive Q&A
  • Recordings for flexible access
  • Downloadable presentation materials
  • Certificate of participation for CPD records
  • Available individually or within annual membership

See the upcoming webinar calendar →

Enquire about this service

At a glance

  • Expert-led sessions with interactive Q&A
  • Recordings for flexible access
  • Downloadable presentation materials
  • Certificate of participation for CPD records
  • Available individually or within annual membership
Service 03

Mentoring and Coaching

One of our most valued services. Through one-on-one or small group sessions, CAQA Skills mentors work closely with education professionals, offering personalised support. Our mentors are seasoned educators and auditors with a deep understanding of sector challenges, guiding mentees to build confidence, develop strategic thinking and navigate complex compliance environments.

  • Becoming a high-performing RTO leader
  • Understanding and navigating audit requirements
  • Building a culture of compliance and quality improvement
  • Developing instructional leadership skills
Enquire about this service

At a glance

  • Becoming a high-performing RTO leader
  • Understanding and navigating audit requirements
  • Building a culture of compliance and quality improvement
  • Developing instructional leadership skills
Service 04

Customised Training Packages

No two training providers are alike. CAQA Skills offers fully customisable training packages tailored to your organisation's unique needs - a new staff induction program, an annual compliance refresher, or a sector-specific course for a team of assessors. Ideal for large organisations, enterprise RTOs and education institutions seeking consistency and impact across departments.

  • Mapped to national standards and regulatory requirements
  • Aligned with your training scope and delivery mode
  • Supported by contextualised examples and real case studies
  • Delivered in a format that suits your operational model
Enquire about this service

At a glance

  • Mapped to national standards and regulatory requirements
  • Aligned with your training scope and delivery mode
  • Supported by contextualised examples and real case studies
  • Delivered in a format that suits your operational model
Service 05

Resource Access and Learning Management

Clients gain access to a robust library of learning materials, resources and e-learning modules through our learning management system. User-friendly, secure and accessible across devices, our LMS supports scalable learning - from individual educators to entire institutional rollouts.

  • Enrol in self-paced professional development modules
  • Track progress and access certificates
  • View recorded webinars and video content
  • Access downloadable tools, policies and checklists
Enquire about this service

At a glance

  • Enrol in self-paced professional development modules
  • Track progress and access certificates
  • View recorded webinars and video content
  • Access downloadable tools, policies and checklists
Service 06

Membership Benefits

Our annual membership model offers ongoing professional development at exceptional value, with flexible tiers for individuals, teams and corporate partners.

  • Free and discounted live webinars
  • Priority access to training and mentoring events
  • Members-only compliance resources
  • Compliance forums and Q&A hubs
  • E-newsletters with regulatory updates
  • Templates, policies and procedure libraries
  • Free attendance to select industry events and CAQA forums

Compare membership tiers →

Enquire about this service

At a glance

  • Free and discounted live webinars
  • Priority access to training and mentoring events
  • Members-only compliance resources
  • Compliance forums and Q&A hubs
  • E-newsletters with regulatory updates
  • Templates, policies and procedure libraries
  • Free attendance to select industry events and CAQA forums
Service 07

Industry Professional Development

Professional development is not only for educators. CAQA Skills designs and delivers industry-specific PD for professionals across every sector - healthcare, construction, community services, business, hospitality, technology and more - keeping individuals current, capable and confident in their own industries.

  • Sector-specific capability workshops and masterclasses
  • Industry currency programs for working professionals
  • Leadership, governance and risk programs for any organisation
  • Customised industry inductions and refresher training
  • CPD-aligned certificates for professional records
Enquire about this service

At a glance

  • Sector-specific capability workshops and masterclasses
  • Industry currency programs for working professionals
  • Leadership, governance and risk programs for any organisation
  • Customised industry inductions and refresher training
  • CPD-aligned certificates for professional records
Service 08

Global Reach and Accessibility

CAQA Skills proudly serves a global audience. Our sessions have been attended by educators and compliance managers across Australia, New Zealand, India, the United Arab Emirates, Singapore and the UK. Particularly valuable for international education providers operating in Australia or delivering Australian qualifications offshore.

  • Timezone-flexible session scheduling
  • Downloadable content for anywhere access
  • Responsive support for international clients
  • Equal experience for domestic and offshore participants
Enquire about this service

At a glance

  • Timezone-flexible session scheduling
  • Downloadable content for anywhere access
  • Responsive support for international clients
  • Equal experience for domestic and offshore participants
Service 09

Continuous Improvement Framework

All our services are designed within a continuous improvement framework. Professional development should lead to measurable outcomes in learner satisfaction, audit results, staff capability and organisational performance. Clients also receive our annual CAQA Skills Improvement Guide - an evolving document to help providers plan, implement and monitor PD aligned with strategic goals.

  • Built-in evaluation tools for every session
  • Reflective learning prompts and feedback mechanisms
  • Annual CAQA Skills Improvement Guide
  • Measurable outcomes: satisfaction, audits, capability, performance
Enquire about this service

At a glance

  • Built-in evaluation tools for every session
  • Reflective learning prompts and feedback mechanisms
  • Annual CAQA Skills Improvement Guide
  • Measurable outcomes: satisfaction, audits, capability, performance
Service 10 ยท PD On Demand

PD On Demand: any area, whenever your organisation needs it.

Beyond our scheduled calendar, CAQA Skills delivers private, on-demand professional development for organisations on any topic of your choosing - from ASQA compliance to leadership, assessment design, technology adoption or industry-specific skills. Sessions are exclusive to your organisation, scheduled at a time that suits you, and include downloadable materials and CPD certificates for every attendee.

  • Any topic - education, compliance or your industry
  • Exclusive to your organisation, unlimited attendees
  • Your timezone, online or blended delivery
  • Recording, materials and CPD certificates included
Request your session →
One-hour session$590
Two-hour deep dive$1,100

Let's build your PD plan together

Webinars, mentoring, customised training or membership - tell us what your team needs and we will craft it.

Talk to our team →
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Everything the CAQA family offers

Service lines across every CAQA brand, one standard of quality. Scroll the wall or jump straight to a brand.

CAQA InternationalGlobal Quality AssuranceVisit site →CAQA CertifiedCertification Marks - Australian Held, Privacy, Cyber, AIVisit site →CAQA ConsultingCompliance, Audits and RegistrationVisit site →CAQA ResourcesAudit-Ready Training ResourcesVisit site →Career CallingCareers, Jobs and CoachingVisit site →AHEGHigher Education ConsultancyVisit site →CAQA RTORTO Training and QualificationsVisit site →CAQA SkillsPD Webinars and On-Demand TrainingVisit site →CAQA DigitalWeb, Apps and AutomationVisit site →CAQA CreativeBrand, Design and CreativeVisit site →CAQA AnalyticsData, Dashboards and AI InsightsVisit site →CAQA AccountingAccounting, Tax and FVRAVisit site →CAQA MarketingCompliant Marketing and GrowthVisit site →CAQA SystemsEducation Technology PlatformsVisit site →CAQA ResearchSector Research and PolicyVisit site →CAQA LanguagesLanguage Training and TranslationVisit site →CAQA LabsVirtual Lab EnvironmentsVisit site →CAQA ISOISO Training and AuditingVisit site →CAQA AIAI Advisory and GovernanceVisit site →CAQA BidsTenders, Grants and BidsVisit site →CAQA PeopleHR Kits and FrameworksVisit site →CAQA LegalAgreements and Policy SuitesVisit site →CAQA GovernanceBoards, Risk and AssuranceVisit site →CAQA PublicationsRTO Training Resources PublisherVisit site →CAQA DataAVETMISS and Data CleaningVisit site →CAQA EventsConferences and SummitsVisit site →CAQA SupportKnowledge Bases and ChatVisit site →Edu LearningOnline Learning Built to FinishVisit site →OMSMedia and Video ProductionVisit site →CSOLEnglish and Test PreparationVisit site →CAQA TechnologiesManaged IT and CybersecurityVisit site →CAQA OnlineLearner and Trainer PortalsVisit site →CC EducationCourses and Career PathwaysVisit site →CC JobsVET Sector RecruitmentVisit site →CC CoachCareer CoachingVisit site →CC CoursesProfessional Short CoursesVisit site →CC AdviceCareer Guidance and Pathway MapsVisit site →CC VolunteerVolunteer Placements and PathwaysVisit site →CC ResumeResumes and ApplicationsVisit site →CC BusinessBusiness AdvisoryVisit site →CAQA WHSSafety Management SoftwareVisit site →CAQA LMSLearning Management PlatformVisit site →CAQA QMSQuality Management SoftwareVisit site →CAQA CRMCRM for Education and ServicesVisit site →CAQA SMSStudent Management SystemVisit site →CAQA CMSContent Management PlatformVisit site →The VET SectorSector News and PublicationsVisit site →VET Sector AwardsExcellence Awards for VETVisit site →VET Sector DirectoryVerified Specialist DirectoryVisit site →CAQA InternationalGlobal Quality AssuranceVisit site →CAQA CertifiedCertification Marks - Australian Held, Privacy, Cyber, AIVisit site →CAQA ConsultingCompliance, Audits and RegistrationVisit site →CAQA ResourcesAudit-Ready Training ResourcesVisit site →Career CallingCareers, Jobs and CoachingVisit site →AHEGHigher Education ConsultancyVisit site →CAQA RTORTO Training and QualificationsVisit site →CAQA SkillsPD Webinars and On-Demand TrainingVisit site →CAQA DigitalWeb, Apps and AutomationVisit site →CAQA CreativeBrand, Design and CreativeVisit site →CAQA AnalyticsData, Dashboards and AI InsightsVisit site →CAQA AccountingAccounting, Tax and FVRAVisit site →CAQA MarketingCompliant Marketing and GrowthVisit site →CAQA SystemsEducation Technology PlatformsVisit site →CAQA ResearchSector Research and PolicyVisit site →CAQA LanguagesLanguage Training and TranslationVisit site →CAQA LabsVirtual Lab EnvironmentsVisit site →CAQA ISOISO Training and AuditingVisit site →CAQA AIAI Advisory and GovernanceVisit site →CAQA BidsTenders, Grants and BidsVisit site →CAQA PeopleHR Kits and FrameworksVisit site →CAQA LegalAgreements and Policy SuitesVisit site →CAQA GovernanceBoards, Risk and AssuranceVisit site →CAQA PublicationsRTO Training Resources PublisherVisit site →CAQA DataAVETMISS and Data CleaningVisit site →CAQA EventsConferences and SummitsVisit site →CAQA SupportKnowledge Bases and ChatVisit site →Edu LearningOnline Learning Built to FinishVisit site →OMSMedia and Video ProductionVisit site →CSOLEnglish and Test PreparationVisit site →CAQA TechnologiesManaged IT and CybersecurityVisit site →CAQA OnlineLearner and Trainer PortalsVisit site →CC EducationCourses and Career PathwaysVisit site →CC JobsVET Sector RecruitmentVisit site →CC CoachCareer CoachingVisit site →CC CoursesProfessional Short CoursesVisit site →CC AdviceCareer Guidance and Pathway MapsVisit site →CC VolunteerVolunteer Placements and PathwaysVisit site →CC ResumeResumes and ApplicationsVisit site →CC BusinessBusiness AdvisoryVisit site →CAQA WHSSafety Management SoftwareVisit site →CAQA LMSLearning Management PlatformVisit site →CAQA QMSQuality Management SoftwareVisit site →CAQA CRMCRM for Education and ServicesVisit site →CAQA SMSStudent Management SystemVisit site →CAQA CMSContent Management PlatformVisit site →The VET SectorSector News and PublicationsVisit site →VET Sector AwardsExcellence Awards for VETVisit site →VET Sector DirectoryVerified Specialist DirectoryVisit site →

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